FAQ

How long does order processing take?

Orders are typically processed within 1–2 business days after payment confirmation.

When will my order be shipped?

Once processing is completed, your order will be shipped and a confirmation email will be sent with tracking information when available.

Can I change or cancel my order?

If you need to modify or cancel your order, please contact our support team as soon as possible. Changes may only be possible before the order has been shipped.

What should I do if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the product and packaging so our team can review the issue.