Return Policy
We want customers to feel comfortable when shopping with Prenoble™.
Return Period
Customers may request a return within 30 days after receiving the item.
Return Conditions
To qualify for a return:
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The item must be unused and in original condition
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The product must be returned with its original packaging
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Proof of purchase must be provided
Non-Returnable Items
Certain items may not be eligible for return, including:
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Final sale items
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Personalized or customized products
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Products showing signs of use or misuse
Refund Process
After the returned item is received and inspected, we will notify you regarding the refund status. Approved refunds will be issued to the original payment method.
To initiate a return request, please contact: